Privacy Policy

handibrix.com collects and uses personal information to operate the website, process drinkware orders, deliver purchases, provide support, prevent fraud, and meet legal obligations.

Information you provide

  • Name, email address, telephone number, billing address, and shipping address
  • Products ordered, transaction references, and purchase history
  • Account information and saved preferences
  • Support messages, return requests, damage reports, reviews, survey responses, and newsletter choices

Trusted payment processors handle complete card and banking information. We do not store complete payment credentials on our servers.

Information collected automatically

We collect IP address, device and browser information, operating system, approximate location, referring page, advertising campaign data, pages viewed, searches, cart and checkout activity, cookie identifiers, session duration, and technical error logs.

How information is used

  • Authorize payments, confirm orders, and issue refunds
  • Pack, ship, track, and deliver purchases
  • Respond to product, order, return, and damage inquiries
  • Detect fraud and protect accounts and checkout
  • Maintain records required for tax, accounting, disputes, and law enforcement
  • Improve website navigation, inventory, product pages, and customer service
  • Send marketing only when permitted and honor opt-out requests

Cookies and advertising

Cookies and similar technologies keep carts active, remember preferences, authenticate sessions, measure performance, detect fraud, and measure advertising. Browser settings can block cookies, but blocking required cookies prevents cart, checkout, and account functions from working correctly.

Information sharing

We share only the information required by ecommerce hosting providers, payment processors, fraud-prevention providers, warehouses, shipping carriers, customer-support platforms, email providers, analytics and advertising services, and legal, tax, and accounting advisers. We also disclose information when required by law or to protect legal rights.

We do not sell personal information for money.

Security and retention

We use encrypted checkout connections, access controls, fraud monitoring, and vetted service providers. No internet transmission or storage system is completely secure. Information is retained for the time needed to fulfill orders, provide support, process returns, prevent fraud, resolve disputes, and comply with tax, accounting, and legal duties.

Your privacy rights

Rights depend on your location and include access, correction, deletion, receipt of information, marketing opt-out, and limits on covered advertising uses. California residents can submit applicable California privacy requests. Email support@handibrix.com. We verify identity before completing protected requests.

Marketing messages

Use the unsubscribe link in a promotional email or contact support to stop marketing. Transactional messages about orders, payments, delivery, returns, and security continue because they are required to service purchases.

Children and international access

The store is intended for adults and is not directed to children under 13. We do not knowingly collect information from children under 13. Visitors outside the United States understand that information is processed in the United States and in locations used by our service providers.

Policy changes

Changes take effect when posted on this page. Review this policy periodically.

Contact information

handibrix.com
Email: support@handibrix.com
Website: https://handibrix.com/
2014 Capitol Ave, Suite 100
Sacramento, CA 95811
United States